Contact Us - Mechanist Games

TERMS OF SERVICE

Latest update: May, 2026

1. Introduction

This Terms of Service, including our Privacy Policy, which is incorporated herein by reference (“Agreement”) is a legal agreement between you as an individual and Xiamen Mechanist Internet Technologies Co., Ltd. (hereinafter referred to as Mechanist Games) , a company based in Room 0455, 109 Lot, No.62 North Chengyi Street, Software Park III, Xiamen, Fujian, China. It governs your access to, conduct in, and other terms and conditions relating to our operation and your use of the interactive experience in the MECHANIST Product , which the MECHANIST Product may, but does not necessarily include: (a) associated software components; (b) Game play; (c) graphic and audio elements; (d) media; (e) the The MECHANIST Product website (the “Site”); (f) social components (such as but not limited to on-line communities, user-to-user communication, and chat rooms); (g) printed materials; (h) virtual resources, goods, and services; (i) “online” or electronic documentation; as well as (j) other elements that may be added from time to time.

By using the MECHANIST Product, you agree to be bound by the terms of this Agreement. This Agreement represents the entire agreement concerning the MECHANIST Product between you and Mechanist Games, and it supersedes any prior proposal, representation, agreement, negotiation, offer, counteroffer, acceptance, understanding, or any contrary terms between the parties. If you do not agree to the terms of this Agreement, you are not authorized to download, operate, or otherwise use the MECHANIST Product.

Mechanist Games reserves the right to update or change this Agreement at any time by posting the most current version of the Agreement on the Site with a new Effective Date shown. All such changes in the Agreement shall be effective from the Effective Date. Your continued use of the MECHANIST Product after we post any changes to the Agreement signifies your agreement to any such changes. If you do not agree to the then-current Agreement, you must immediately discontinue using the MECHANIST Product.

The MECHANIST Product is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. As between you and Mechanist Games, the MECHANIST Product is the sole and exclusive property of Mechanist Games. You will not acquire any rights in connection with the MECHANIST Product, or any individual components or elements of the MECHANIST Product, through your use.

Your use of the MECHANIST Product is solely controlled by this Agreement which cannot be changed except by a written agreement signed by both you and a fully authorized representative of Mechanist Games.

You must be at least 13 years of age to access and use the MECHANIST Product. If you are at least 13 years of age but below 18 years of age or such other age of majority required for this Agreement to be binding and enforceable against you and not voidable (“Age of Majority”), your parent or legal guardian must establish an account with us in order for you to access and use the MECHANIST Product. Parents and legal guardians who establish an Account with us for use by their child/ward or otherwise permit their child/ward access to the Services through their Account guarantee the compliance by the child/ward of the obligations under this Agreement. (Please also see Clause 3.2.)

2. Definitions

""Mechanist Product(s)"" is used as shorthand for our online games and its follow-up versions(including versions of IOS/Android/PC/Website ) and its mobile games, virtual social platform app, information headline app, chatting tools, information board，etc. The ongoing supply of any particular Mechanist Product is not guaranteed.

"Stopping" or to "Stop" an account includes temporarily or permanently banning, terminating or muting an account. If your account is muted, you can continue to play but will not be able to use free text chat. If your account is banned or terminated, you will not be able to access your account and any licenses previously granted to you to use MECHANIST Products will be revoked. This means you will lose your account, characters and any in-game items or currency. More information about when MECHANISTGAMES may Stop your account can be found in section 7, section 8 and section 9 of these terms and conditions.

"User Content" means all information of any kind (including text, images, video, information and messages) uploaded or sent by users on or in connection with our services. Our services may include social elements which permit players to come into contact with and chat to other players. Messages exchanged between players, whether in private in-game messaging or public forums, are included within this definition of User Content.

"Virtual Items" means (a) virtual currency, including but not limited to virtual coins, gems, cash, tokens, or points, all for use in the MECHANIST Product and (b) virtual in-game items.

"Virtual Currencies" is used to describe the in-game currencies that can be purchased in certain MECHANIST Products.

"Refund" means a request for a return of payment made through the payment processor (e.g., Apple, Google, PayPal) or a chargeback initiated by the user's financial institution.

Other terms are defined in context below.

3. Terms of the agreement

3.1 Execution requisites

Our allowance to you to use and access the MECHANIST Product is conditioned upon your agreement to all of the terms and conditions contained in the Agreement. Such additional terms and conditions including the Privacy Policy, any rules, guidelines, codes of conduct or instructions specified in any MECHANIST Products including our game rules are hereby incorporated in this Agreement by reference. Your use of MECHANIST Products constitutes your agreement to all such terms and conditions. If you do not agree, you should not access or use such MECHANIST Products.

3.2 Eligibility

By registering for an Account or otherwise using our MECHANIST Products, undertake, represent and warrant that you have reached the Age of Majority. If you are at least 13 years of age but less than the Age of Majority and wish to use the MECHANIST Products, your parent(s) or legal guardian(s) must complete the registration process, open an Account in their name(s), and accept full responsibility for all obligations under this Agreement. Parents and legal guardians who establish an Account with us for use by their child/ward guarantee the compliance by the child/ward of the obligations under this Agreement.

Only one person may use an Account to access the MECHANIST Product. The registered user of an Account may use the Account or may choose instead to permit their child/ward of the registered user to use the Account but such child/ward must be at least 13 years old. You represent that you are age 13 or older and you understand and agree to this Agreement.

You shall not permit the use or access of the MECHANIST Product through your Account by your child/ward if they are below the age of 13 years old.

You are liable for all activities conducted through your Account, whether or not authorized by you, including without limitation all purchases and in particular, parents or guardians are liable for all activities of their minor child conducted through the Account.

3.3Amendments

We reserve the right, as our sole discretion, to amend, update, change, modify, add or remove portions of these Terms of Service and its Privacy Policy at any time by posting the amended Agreement on the Site or within the MECHANIST Product, upon the conditions, including but not limitation: (a) changes in applicable laws; (b) regulatory or security requirements; (c) relevant guidance or codes of practice; (d) technical alterations to the services; and (e) to improve clarity and consistency. Your use of MECHANIST Products after the amended Agreement comes into effect constitutes your agreement to the amended Agreement.

4. License

By agreeing the agreement, we grant you a non-exclusive, non-transferable, non-sharable, personal, limited license, which can be revoked at any time, to use the services for non-commercial purposes in accordance with the terms of this Agreement.

4.1 Intellectual property rights and ownership

THE MECHANIST PRODUCTS AND ANY ASSOCIATED SOFTWARE ARE LICENSED, NOT SOLD. YOUR LICENSE CONFERS NO TITLE OR OWNERSHIP TO THE MECHANIST PRODUCTS.

NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL HAVE NO OWNERSHIP, TITLE OR OTHER PROPERTY INTEREST IN ANY MECHANIST PRODUCTS OR ACCOUNT, AND YOU FURTHER ACKNOWLEDGE AND AGREE THAT ALL RIGHTS IN AND TO AN ACCOUNT ARE AND SHALL FOREVER BE OWNED BY AND INURE TO THE BENEFIT OF MECHANIST GAMES.

Materials (including without limit all information, software, data, text, photographs, graphics, sound, marks and video) placed within our services by us, or on our behalf, are protected by our (or our business partners/suppliers/advertisers or licensors) copyright and other intellectual property rights. The MECHANIST Product comprise of content, including but not limitation, MECHANIST ® and other intellectual property are registered and/or unregistered in Turkey, China and other countries, belongs to us and/or our licensors and that are protected by copyright, trademark, and other intellectual property laws and international convention.

All intellectual property or other rights in any game character, account, content, virtual currency, game resource and virtual items in our services are and will remain the property of us and/or our licensors. You are only granted limited permission (which can be revoked at any time) to use such content or our services, subject to and in accordance with the terms of the Agreement.

All third party’s intellectual property are the property of their respective owners.

We are entitled to immediately terminate this license, without any liability to you in the event of your any violation of the terms of this Agreement.

You may not use the MECHANIST Product or the intellectual property comprised in the MECHANIST Product in a manner that constitutes an infringement of our or our licensors’ rights.

4.2 License Limitations

4.2.1 Maintenance of Copyright and Trademark Notices. You must not remove or alter any copyright or trademark notices that appear anywhere within the MECHANIST Product.

4.2.2 Distribution. The license granted hereunder is non-transferable. The MECHANIST Product is licensed for your use only and you own or control and as set forth by the Usage Rules in the Apple App Store Terms and Conditions (if licensed through an Apple Source), the Android Market Terms and Conditions (if licensed through an Android Source), the Rules of the MECHANIST Product hereby incorporated in this Agreement by reference and at the Site. You may not distribute the MECHANIST Product to any third party.

4.2.3 Prohibition on Reverse Engineering, Decompilation, and Disassembly. You may not reverse engineer, decompile, or disassemble the MECHANIST Product, or take any steps to recreate of recover the source code of the MECHANIST Product, except and only to the extent that such activity is expressly permitted by applicable law.

4.2.4 Rental._ You may not rent, lease, or lend the MECHANIST Product, or offer it for any commercial use or purpose.

4.2.5 Your Conduct as a User of the MECHANIST Product. You are responsible for your conduct as a member of the community and as a user of the MECHANIST Product.

You represent, warrant and agree that you will not engage in conduct or communication (written, verbal, or nonverbal), either yourself, or by or through your avatar, which:

(a) Is threatening, bullying, defamatory, abusive, obscene, lewd, sexually provocative or suggestive, pornographic, or which in any manner could give rise to any civil or criminal liability under applicable law;

(b) Could infringe or lead to infringement of any copyright, trademark, publicity or privacy right, or any other intellectual property or personal right of any person or entity;

(c) Is or could be taken as slurs, hate speech or attacks on individuals or groups on the basis of race, color, gender, age, religion, national origin, disability, sexual preferences, or gender identity;

(d) Constitutes spam (sending the same message multiple times or to multiple people will be treated as spam);

(e) Is a solicitation or advertisement for any lewd or inappropriate personal conduct, commercial product or activity;

(f) Encourages or constitutes behavior that does not support a safe and comfortable environment for all users, whish conduct may include but not be limited to bullying, vigilantism, engaging in any conduct or activity that is threatening, harmful, harassing, abusive, vulgar, hateful, defamatory, lewd, sexually provocative, suggestive, or explicit, inflammatory, profane, racially or ethnically objectionable or discriminatory, religious or political, or in any manner encourages inappropriate, disrespectful, abusive, or unlawful conduct or otherwise makes the MECHANIST Product an uncomfortable experience for anyone;

(g) Restricts, inhibits, or discourages any other user from using the MECHANIST Product or contains a virus or other harmful component;

(h) Hacks, modifies or otherwise makes use of cheats, mods, automation software (bots) or any other unauthorized third-party software designed to modify the MECHANIST Product experience;

(i) Violates any local, state, federal or international laws or gives rise to civil liability;

(j) Violates or infringes any rights of third parties (including but not limited to copyright, trademark, rights of privacy or publicity, defamation or any other proprietary right);

(k) Imposes an unreasonable or disproportionately large load on the MECHANIST Product or otherwise interferes with the MECHANIST Product;

(l) Is a chain letter, or constitutes junk mail;

(m) Specifies or claims that that you are affiliated with Mechanist Games when you are not, including without limitation a “Game Master,” “Moderator,” or any other employee or agent of Mechanist Games;

(n) Requests account login information from other players;

(o) “Spoofs” (use of any means to disguise your online identity or alter original attribute information);

(p) Uses or possesses programs to ‘crack’ the MECHANIST Product or other Internet security tools;

(q) Upload files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files or data, or any other similar software or programs that may damage or inhibit the operation of the MECHANIST Product;

(r) Restrict or inhibit any user from using and enjoying the MECHANIST Product;

(s) Anything else that Mechanist Games in its sole determination deems harmful to the MECHANIST Product’s or to Mechanist Games’ integrity or business.

(t) Abuse the refund or chargeback system, including but not limited to filing false disputes, repeatedly requesting refunds for the same purchase, or using refunds as a means to obtain virtual items without payment.

You agree that there is no expectation of privacy in connection with your interactions with other users in and through the MECHANIST Product. You further agree that the contents of any messages or other communication sent from your account, whether in or through chat rooms, direct user-to-user communication, or by other means, is the property of Mechanist Games and may be accessed, reproduced, or distributed by Mechanist Games as it sees fit. Mechanist Games will fully cooperate with law enforcement and other governmental entities in policing the content of the MECHANIST Product. If you are under the age of 18, Mechanist Games reserves the right to release transcripts of your chats, or other intra-Game communication, to your parents, guardian, or other adult authority figure(s).

We may, at our sole discretion, immediately suspend or terminate your access to the MECHANIST Product should your conduct, in our sole determination, fail to conform to this Agreement.

4.2.6 Support Services. Mechanist Games may in its sole discretion provide you with support services related to the MECHANIST Product (“Support Services”). Mechanist Games is not required to provide Support Services unless otherwise required by applicable law. No failure to provide, or to continue to provide, Support Services will be a default of Mechanist Games under this Agreement. Any supplemental software code provided to you as part of the Support Services shall be treated as part of the MECHANIST Product, as between you and Mechanist Games shall be and remain the sole property of Mechanist Games, and shall be subject to the terms and conditions of this Agreement.

4.2.7 Compliance with Applicable Laws. You will fully comply with all applicable laws regarding use of the MECHANIST Product.

4.2.8 Account and Virtual Item Ownership. Virtual goods and currency may be offered as a feature of the MECHANIST Product. Your election to make a purchase will be an offer to Mechanist Games to purchase at the prices and on the terms set forth herein and in the MECHANIST Product. Completion of the transaction will constitute Mechanist Games’ acceptance of your offer. Mechanist Games will have no liability as a result of any failure of any transaction to be completed. No transaction will be deemed completed until such time as Mechanist Games has received payment from the credit card processor for the virtual goods or currency that is the subject of the applicable transaction.

You may not buy, sell, give or trade any account, nor attempt to buy, sell, give or trade any account. Mechanist Games owns, has licensed, or otherwise has rights to all of the content that appears in the MECHANIST Product. You agree that you have no right or title in or to any such content, including without limitation the virtual goods or currency appearing or originating in the MECHANIST Product, or any other attributes associated with an account. Mechanist Games does not recognize any purported transfers of virtual property executed outside of the MECHANIST Product, or the purported sale, gift or trade in the “real world” of anything that appears or originates therein. Virtual goods that may be originally acquired by “farming” are subject to confiscation by Mechanist Games. You may not sell in-Game items or currency for “real” money, or exchange those items or currency for value outside of the MECHANIST Product. Under no circumstances will refunds be given for virtual goods. In connection with virtual goods, all sales are final.

You shall not create, modify, adapt, reverse engineer, recompile, reproduce, publish or distribute any derivative works of any software, utilities, applications, simulators, tools, files or intellectual property derived from, forming or otherwise used to provide the MECHANIST Product, or otherwise use the Software and MECHANIST Products except as may be expressly provided in this Agreement or to the extent permitted by law or relevant open source licenses.

Please note that any such activity may constitute civil wrongs and/or criminal offences, and we reserve the right to take such action as appropriate in the circumstances should we become aware that such offences are being committed.

5. Account and securities

5.1 Account

To access the MECHANIST Product, we may require you to create an account. When setting up an account for accessing the MECHANIST Product, you may be asked to choose a character name and set your own password(collectively “account info”).

You must not choose a character name that infringes the rights of any third party, impersonates our staff or other users, which is deliberately confusing, offensive, racist, obscene, hurtful, unlawful or otherwise inappropriate.

We reserve the right to make such assessment in our sole discretion, change any character name for any reason or take such other action as we believe appropriate.

5.2 Security

You agree to keep your account info safe at all times and not to disclose it to any other person that might jeopardize the security of your Account. You are solely responsible for maintaining the confidentiality of the Login Information, and you will be responsible for all activities of all persons who use your account info to gain access to your account. You are responsible To help ensure the safety of your account info, you must keep your device free of viruses and other malicious code including Trojans, worms, time bombs, malware and spyware.

In the event you become aware of or reasonably suspect any breach of security, including without limitation any loss, theft, or unauthorized disclosure of the Login Information, you must immediately notify your Login platforms and submit an account recovery request.

Real MECHANIST staff will never ask you for your account info.

5.3 Request for Transaction Records

In the process of using MECHANIST GAMES in-game currency, the user has the right to request MECHANIST GAMES to assist in obtaining the recharge records and transfer records of the in-game currency. MECHANIST GAMES shall require the user to provide and verify valid personal identity information or documentation consistent with the user‘s registered information. If MECHANIST GAMES verifies that the valid personal identity information or documentation provided by the user is consistent with the registered identity information, MECHANIST GAMES will assist in providing such records. If the user fails to provide valid personal identity information or documentation, or if the valid identity information or documentation provided is inconsistent with the registered identity information, MECHANIST GAMES has the right to reject the user’s request.

6. User Content

6.1 User content

You will comply with and be bound by the policies and rules of our services relating to User Content, including our content standards policy as set out below.

We reserve the right without notice or refund to record, suspend, remove or delete User Content or to disclose to the relevant authorities any User Content or muted your account if: (a) it is the subject of a complaint; (b) if we consider that it breaches our terms and conditions (including our content standards policy) or the rules of a MECHANIST Product; (c) if we consider that such steps are necessary to protect us or others; (d) a criminal act or civil wrong has been committed; or (e) we are required to do so by law or an appropriate authority.

If you wish to notify us of an allegedly defamatory statement contained on this website or you believe that material has been dealt with in a way which constitutes infringement of your intellectual property rights, Mechanist Games support may be reached by Contacting Us or via email at [email protected].

above stating the following:

(a) Your contact details, including your full name, player name (if applicable), your postal address, telephone number and email address.

(b) The full details of the material complained about and the reasons for the complaint.

(d) If the request relates to copyright, provide proof that you are the rights holder and a statement that, under penalty of perjury, you are the rights holder [or an authorized representative].

Please mark the letter for the attention of the “Customer Support Infringement Team” and ensure the letter is signed and dated. You have the ability to remove content which you have posted on an MECHANIST Product forum. This can be done through the editing features within the MECHANIST Product. If you would like assistance with this, please contact MECHANIST via the customer support section of the applicable MECHANIST Product website. You should be aware that removing content from public display may not ensure the complete or comprehensive deletion of the posted content.

6.2 Content standards policy

This content standards policy sets out our requirements which apply to your User Content. This policy applies in addition to specific User Content policies, such as any policies on forum posts, in-game chat and private messaging or other policies within our services from time to time. In addition to agreeing to comply with the terms of this policy, you also undertake to comply with the spirit behind it. You must not encourage or assist any other user to breach this policy. You are solely responsible for your User Content including any User Content you place on any wiki, third-party platform or forum.

• User Content Must:

(a) be accurate, complete, uploaded or sent in good faith and compliant with all applicable laws, regulations and codes of conduct; and

(b) only be uploaded or sent if you own the rights in such content, have appropriate permission from the rights owner, or are otherwise authorized by law.

• User Content Must Not:

(a) be obscene, hateful, inflammatory, threatening, harassing, sexually explicit or deceptive or fraudulent in anyway;

(b) promote violence or discrimination, promote or endorse any illegal activity or otherwise be objectionable; be defamatory or an invasion of an individual's right to privacy;

(c) mock or denigrate other's religious beliefs, involve in sensitive political topics, and stigmatize national leaders and religious leaders;

(d) infringe the intellectual property or other rights of any third party, including copyrights, trademarks, database rights, any rights of confidentiality or any similar rights; attempt to or purport to impersonate any person or misrepresent your identity, affiliation or connection to any other person;

(e) include hyperlinks or connections to third party websites; contain viruses, Trojans, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any device software, hardware or network;

(f) reveal details that enable you or anyone else to be identified or contacted outside of the game (e.g. last name, postal/email address or telephone number);

(g) have any commercial purpose; and

(h) involve junk mail, spam, pyramid selling or similar schemes.

6.3 License of user content

You agree that by submitting any material of any kind to us (including but not limited to posting chat) for any purpose connected with any services, you are giving us a non-exclusive, perpetual, irrevocable, worldwide, royalty-free license to use, modify, copy, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part) and distribute such User Content for any purpose, provided that we may not use User Content in violation of the Privacy Policy. You agree to waive any moral rights to the extent permitted by law and that you will not withdraw the submission or attempt to make a charge for its use. Furthermore, you warrant that you are the exclusive copyright holder in relation to the submission and that the submission in no way breaches the rights of any other person or entity.

6.4Safety and abuse

We are under no obligation to (and do not) monitor User Content. You should be aware of the potential risks of using a service which includes extensive User Content. User Content may be inaccurate, out of date or otherwise inappropriate. We cannot guarantee that users will comply with our terms and conditions, rules or otherwise behave appropriately. You should not assume that a person is who he or she claims to be. In your own interests, you should not attempt to contact any user outside our services.

If you are the victim of offensive or inappropriate behavior or receive any other unwanted communications, you should report such inappropriate behavior to us via the in game "Others" button after clicking on avatar of the offensive player and asking for customer services as well as seeking appropriate external help, for example from parents or law enforcement authorities. If you continue to suffer problems, or are not satisfied, then you must stop using the relevant services.

6.5 Charging Policy

6.5.1 MECHANIST GAMES has the right to determine the charging methods and standards for the MECHANIST Products and services. MECHANIST GAMES has the right to formulate different charging methods and standards for the MECHANIST Products and services at different stages, and has the right to adjust the charging policies as needed. Major adjustments will be notified to you in advance (via in-game notices, emails, or other reasonable means).

6.5.2 The specific charging methods and standards, including but not limited to the charging standards for the MECHANIST Products, the right to use in-game items and value-added services (if any), shall all be published by MECHANIST GAMES in forms common to the online game industry through APP STORE or other APP distribution channels, in-game item stores, item purchase interfaces, and other game modules.

6.5.3 Users must carefully read the instructions before making a selection. Once a user chooses to download a charged MECHANIST Product, purchase the right to use related items, or accept related services, the user shall be deemed to have fully understood and accepted the corresponding charging methods and standards. If a user fails to pay for MECHANIST GAMES products and services in accordance with the charging policy established by MECHANIST GAMES, MECHANIST GAMES may immediately stop providing products and services to the user.

7. Virtual Items

7.1 Description

Virtual Items include (a) virtual currency, including but not limited to virtual coins, gems, cash, tokens, or points, all for use in the MECHANIST Products and (b) virtual in-game items

a) Virtual Currencies can be used to acquire certain digital goods/services, which we describe below as "Items". If you obtain Virtual Currency from us, including through apple pay or google-play, you must check that they have been correctly credited to your account and tell us immediately if not. We have not authorized to any other third party or website or platform to sell our virtual currencies.

Virtual Currency do not have any inherent value and are not your own private property. When you purchase or receive Virtual Currency, you do not own the Virtual Currency. Instead they constitute a measurement of the extent of your license in an MECHANIST Product. Similarly, any Virtual Currency balance shown in your account does not constitute a real-world balance or reflect any stored monetary value.

b)Virtual in-game items defined including but not limitation to game resource, gaming equipment, tools, mounts or any other relating in-game items and/or items could utilize in chatting board or virtual social platform operated by us. You can gain virtual in-game items by using virtual currencies or through users’ gaming behavior, such as campaigning, crusade or conquering.

7.2Restriction

VIRTUAL ITEMS ARE FOR YOUR PERSONAL USE ONLY.

You must not sell or transfer them or make them available to anyone else or attempt to do so, or encourage anyone else to do any of these things.

We do not provide any cash or refunds for Virtual Currency or Items (except as required by law) and Virtual Currency and Items do not have any real world monetary value.

We may impose additional restrictions concerning the acquisition or redemption of Virtual Currency and Items. For example, we may cap the amount of Virtual Currency which can be acquired, held or redeemed in any particular period or we may impose restrictions based on your country of residence.

FOR THE AVOIDANCE OF DOUBT, VIRTUAL CURRENCY HAVE NO CASH VALUE, DO NOT ACCRUE INTEREST AND, UNLESS OTHERWISE REQUIRED BY LAW, ARE NOT REDEEMABLE OR REFUNDABLE FOR ANY SUM OF MONEY OR MONETARY VALUE FROM MECHANIST AT ANY TIME.

7.3 rights of our action

We reserves the right to restrict access to, delete, reduce or liquidate Virtual Currency: (a) if you have misused the Virtual Currency or breached any of these terms and conditions; (b) if the Virtual Currency were awarded in error; (c) if a payment for Virtual Currency is charged back or otherwise cancelled or reversed; or (d) if you have used Virtual Currency to conduct any fraudulent or illegal activity.

We reserves the right to restrict access to or delete Items: (a) if you have misused the Items or breached any of these terms and conditions; (b) if the Items were purchased using Virtual Currency awarded in error; (c) if such virtual items are trading among users in real world which are strictly prohibited in this Agreement, or (d) if a payment for Virtual Currency used to purchase the Items is charged back or otherwise cancelled or reversed.

WE MAY AT ANY TIME DECIDE TO END IN PART OR ITS ENTIRETY THE VIRTUAL ITEMS PROGRAM FOR ALL OR ANY OF OUR MECHANIST PRODUCTS. BEFORE WE DELETE THE UNUSED VIRTUAL ITEMS, WE WILL ENDEAVOUR TO CONTACT YOU TO GIVE AT LEAST FOUR WEEKS TO REDEEM THEM.

IF YOUR ACCOUNT FOR AN MECHANIST PRODUCT REMAINS DORMANT (I.E. IS NOT USED) FOR MORE THAN 150 DAYS, AND THERE IS UNREDEEMED VIRTUAL CURRENCY ASSOCIATED WITH YOUR ACCOUNT, WE MAY CHOOSE TO TERMINATE YOUR ACCOUNT.

YOU MAY ACTIVATE DORMANT ACCOUNT BY ASKING CUSTOMER SERVICE AND WE WILL SUPPORT YOUR ACTION THROUGH THECHNICAL TOOLS BY ACTIVATE YOUR ACCOUNT AND RECOVER VIRTUAL ITEMS IN THE ACCOUNT BASED ON THE DATA RECORD WHEN THE TERMINATION ACTED. HOW EVER THE ALLIANCE/ UNION RECORD WILL NOT RECOVER BECAUSE OF THE EFFECTIVENESS DEMAND AND LIFE CYCLE SETTING FOR THE ALLIANCE/ UNION.

If any violation of the user in the game causes damage to MECHANIST GAMES or a third party, the user shall bear the corresponding legal liability, and MECHANIST GAMES has the right to take all reasonable actions against the imposed damage, including but not limited to the deduction of in-game objects. MECHANIST GAMES also has the right to reclaim the amount of loss and ask the user to bear the reasonable cost resulted therefrom, including but not limited to authentication fee, etc.

7.4 Consequences of Refunds and Chargebacks

YOU KNOW AND AGREE THAT DUE TO THE SPECIAL NATURE OF VIRTUAL ITEMS, NO REFUNDS ARE AVAILABLE UNLESS THERE ARE SPECIAL REGULATIONS IN YOUR REGION.

If a user initiates a refund or chargeback for any purchase, Mechanist Games reserves the right to:

(a) deduct or delete the corresponding Recharge Earnings (including virtual currency and items) from the user's account;

(b) temporarily or permanently restrict the user's ability to make further purchases (i.e., freeze recharge functionality);

7.5 Service Life of In-Game Objects

For each in-game object:

(a) If there is no special mark indicating its service life, the user may continue to use the object after obtaining the usage right by default, until the corresponding MECHANIST GAME service is terminated;

(b) If there is a special mark indicating its service life, the service life shall be subject to such special mark.

If the service life expires, MECHANIST GAMES has the right to revoke the usage right at any time without further notice to the user. The service life shall not be interrupted or suspended for any reason.

7.6 Disclaimer for User-Caused Losses

If the user‘s game character is deleted or retreated, and items or currencies are lost due to network problems, personal operational problems, or other reasons not attributable to MECHANIST GAMES, MECHANIST GAMES shall not bear any responsibility.

7.7 Prohibition of Seeking Illegitimate Benefits

The user promises not to engage in game behaviors or transact objects for the purpose of seeking commercial benefits. Any case of engaging in game behaviors or transacting objects for the purpose of seeking benefits shall be deemed as seeking illegitimate benefits, including but not limited to the following situations of the user:

(a) Registering multiple user accounts and/or game character IDs to conduct game behaviors for the purpose of seeking benefits;

(b) Conducting single or series output games and selling the obtained objects to obtain benefits;

(c) Buying and selling objects on different servers, utilizing the value differences of objects on different servers to obtain benefits;

(d) Acting as an intermediary agent for game account and object transactions, and charging fees to others for seeking benefits;

(e) Purchasing user accounts or objects on trading platforms not provided or recognized by MECHANIST GAMES;

(f) Selling objects obtained in the game for profit, rather than focusing on the enhancement of game character power;

(g) Organizing or participating in gambling, conducting or participating in any activities that steal other players‘ property or objects through game activities and content, and other suspected criminal acts;

(h) Any in-game profit-making behavior that does not meet the normal interactive needs of game entertainment.

Meanwhile, MECHANIST GAMES has the right to take the following measures against users seeking illegitimate benefits: parameter deduction, in-game object deletion, temporary freezing of gameplay, permanent freezing of gameplay, forced offline, temporary login ban, permanent login ban, account ban, IP ban, and other technical measures that may be taken to prevent any user account (including but not limited to obtaining accounts, reselling and selling in-game objects) from being involved in seeking illegitimate benefits. In serious cases, MECHANIST GAMES reserves the right to investigate the user’s legal liability.

8. TRADING AMONG USERS

All trading, sublicensing, renting, leasing, loaning, selling or transfers of Accounts, virtual currencies or virtual items, including without limitation, trading of Account ID, Account Names, Virtual Items and all out-of-game transfers, are strictly prohibited. Further, any transactions in connection with the Game Resources or other MECHANIST Products amongst Users or provision of in-games services such as power-leveling for “real-world” payment or payment related to the MECHANIST Product is strictly prohibited. Unless other permitted by us.

You shall not access or use any Account or Game Resource pursuant to any sublicense, rent, lease, loan, sale or prohibited transfer arrangement.

We are not responsible for any losses that occur, whether in relation to any trading activities. ANY AND ALL PROHIBITED CONDUCT MAY RESULT IN IMMEDIATE TERMINATION OF THE ACCOUNTS INVOLVED IN SUCH CONDUCT OR TRANSACTIONS OR TERMINATION OF ACCESS THROUGH ANY ACCOUNTS INVOLVED IN SUCH CONDUCT OR TRANSACTIONS.

9.Termination of user’s account

9.1We reserve the right to stop, terminate or suspend your account or our service If, acting reasonably, we consider that, including but not limit:

(a) our terms and conditions of this Agreement or any MECHANIST Product rules have or may have been breached;

(b) there has been fraudulent, unlawful or abusive activity; or

(c) it is necessary in order to prevent or stop any harm or damage to us, to any MECHANIST Products, to other players or the general public.

(d) your account remains dormant for more than 150 days.

We may at any time: (a) Stop (as defined above) any or all accounts for MECHANIST Products; (b) restrict access to any content-uploading or other feature of our service; and/or (c) restrict access to or delete virtual items or anything acquired by means of virtual currency.

WE DO NOT GUARANTEE THE ONGOING SUPPLY OF ANY MECHANIST PRODUCTS. UPON REASONABLE NOTICE TO YOU, WE MAY DEACTIVATE ANY ACCOUNT AND YOU ACKNOWLEDGE AND AGREE THAT YOU ARE NOT ENTITLED TO ANY REFUND FOR ANY AMOUNTS PAID IN CONNECTION WITH THE ACCOUNT.

9.2In addition to the general termination rights above, Mechanist Games may permanently terminate a user's account (i.e., ban) if:

(a) The user engages in dishonest or unreasonable refund activities; or

(b)The user has been subject to a permanent recharge freeze and subsequently initiates additional refunds/chargebacks; or

(c)The user engages in fraudulent refund activity, such as filing false chargebacks or abusing the refund system.

(d)Other behaviors reasonably deemed inappropriate by Mechanist Games.

Before permanent termination, Mechanist Games will send a warning email to the user's in-game mailbox or registered personal email,specifying the reason . The user may contact customer service within 7 days to request a manual review of the decision.

9.3 Automated Decision-Making

Mechanist Games does not rely solely on automated decision-making to terminate or permanently freeze accounts. All decisions resulting in permanent account termination or permanent recharge freeze are subject to manual review by a human agent. If a user believes that an automated process has been applied, they may request an explanation and a manual re-evaluation by contacting customer service.

10. Refund policy

We are happy to review requests for refunds on a case by case basis. However, refunds are not always possible to give for many reasons.

Unless required by law, we will not refund any amounts paid in relation to our services when:

(a) You have been the victim of in-game scamming, as there are many warnings about avoiding this on the MECHANIST Products (however, we will try to assist you to recover your account).

(b) You have been banned from any services provided by us for violating this Agreement, any rules of an MECHANIST Product or the user content policy.

Please note, refunds are given at the sole discretion of us.

Furthermore, if a user's account is terminated or permanently frozen due to violation of these Terms (including the refund/chargeback rules), no refund will be provided for any amounts previously paid, regardless of whether the user had unused virtual items or currency at the time of termination.

11. Privacy policy

The terms of the Privacy Policy are incorporated into this agreement by reference. For a description of how we use your personal data, please see our Privacy Policy located .

12. Maintenance and Modification of our services

We will use reasonable endeavors to maintain operation of our services and rectify faults as quickly as possible. We reserve the right to modify, including by way of regular updates, temporally updates or emergency updates our services including but not limited to any changes or updates of our game, Virtual Currency, and any other items or services which we provide and the charge and prices thereof without your consent nor any notice to you and we may have to suspend operation of any of our services without notice for repair, maintenance, improvement, security or any other reason. If so, we will do our best to ensure that the suspension is as short as possible. We cannot accept responsibility for such suspensions, interruptions or errors caused by circumstances outside our reasonable control.

13. Third Party

You may download our products or access our services through third party platforms (such as IOS App Store, Google-play, Twitter, Facebook, YouTube or any Android Market). Our services may include links to internet sites or other technologies supplied by third parties which enable you to pay by means of payment methods provided by third parties, such as Apple store or Google-play.

We make no promises about third party’s sites or their content, product or services as these are outside our reasonable control.

Any third party’s sites or technologies suggested are not endorsed, controlled or verified by us. We do not guarantee that any suggested technologies will work on your device or be virus free.

ANY SUGGESTIONS MADE ARE NOT A WARRANTY OF ANY KIND AND WE ARE NOT RESPONSIBLE FOR ANY DISRUPTION, PROBLEM, DAMAGE, DATA LOSS, COST OR INCONVENIENCE CAUSED BY THIRD PARTY.

WE EXERCISES NO CONTROL OVER THE COPYRIGHT, PATENT OR TRADEMARK COMPLIANCE OR LEGALITY OF THE THIRD PARTY.

14. LEGAL RESPONSIBILITY

Our services are provided on an “as is” and “as available” basis.

We do not warrant that you will be able to access or use our services at the times or locations of your choosing or that our services will be uninterrupted or free of errors. Accordingly, we are not liable to you for any loss or damage that might arise, for example, from the inoperability, unavailability or security vulnerabilities of our services or from your reliance on the quality, accuracy or reliability of our services.

We expressly disclaims liability for any loss or damage caused by us or our employees or agents in circumstances where a) there is no breach of a legal duty of care owed to you by us or by any of our employees or agents; b) such loss or damage is not a reasonably foreseeable result of any such breach; or c) such loss or damage relates to a business.

By using or accessing our services, you agree to waive all legal duty of care owed to you by us to the maximum extent allowed by law. The maximum liability of us to you for losses or damages that you suffer in connection with our services or this Agreement shall not exceed the amount that you paid to us during the six (6) months prior to the time the cause of action arose.

NOTWITHSTANDING THE FOREGOING, NOTHING IN THE TERMS AND CONDITIONS OF THIS AGREEMENT SHALL EXCLUDE OR LIMIT OUR LIABILITY FOR ANY LOSS OR DAMAGE, TO THE EXTENT THAT SUCH LIABILITY CANNOT UNDER ANY APPLICABLE LAW BE EXCLUDED OR LIMITED.

YOU WILL BE LIABLE FOR ANY LOSS OR DAMAGE WE SUFFER ARISING FROM YOUR BREACH OF THIS AGREEMENT OR MISUSE OF AN MECHANIST PRODUCT.

NOTHING IN THESE TERMS AND CONDITIONS AFFECTS YOUR STATUTORY RIGHTS AS A CONSUMER.

15. Dispute Resolution and Law

PLEASE READ THIS ARTICLE 15 CAREFULLY. IT REQUIRES YOU AND MECHANIST GAMES TO RESOLVE CERTAIN DISPUTES AND CLAIMS THROUGH INDIVIDUAL ARBITRATION AND LIMITS THE WAYS IN WHICH YOU AND MECHANIST GAMES MAY SEEK RELIEF FROM EACH OTHER.

By accepting these Terms, you and MECHANIST GAMES agree that any and all past, present, and future disputes, claims, or causes of action between you and MECHANIST GAMES, arising out of or relating to these Terms, the Services, the formation of these Terms, or otherwise arising out of or relating to your relationship with MECHANIST GAMES, MECHANIST GAMES‘s licensors, distributors, suppliers, or agents (including, without limitation, any app store or platform through which you access or download the Services), whether arising before or after your acceptance of this Article 15 (collectively, “Disputes”), shall be resolved exclusively in accordance with the procedures set forth below. YOU AND MECHANIST GAMES FURTHER AGREE THAT ANY ARBITRATION CONDUCTED PURSUANT TO THIS ARTICLE 15 SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS ONLY AND NOT AS A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.

15.1 Informal Dispute Resolution.

The parties shall first attempt to resolve any Dispute informally for a period of at least sixty (60) days before initiating arbitration. Informal resolution begins when one party sends the other party a written notice to the correct address (a “Notice of Dispute”). The Notice of Dispute must include: (i) your name and contact information; (ii) your UID and the email address used to register the account, for the purpose of verifying your identity and the corresponding game account; (iii) a description of the nature and basis of the Dispute; and (iv) the specific relief sought. Notices of Dispute sent to MECHANIST GAMES must be emailed to [[email protected]]. MECHANIST GAMES will send Notices of Dispute to your mailing address or email address on file. If the Dispute is not resolved within sixty (60) days after the Notice of Dispute is sent, either you or MECHANIST GAMES may commence arbitration in accordance with the provisions below. Any settlement offer made by either party shall not be disclosed to the arbitrator prior to the arbitrator’s determination of any award to which either party may be entitled.

15.2 Arbitration.

By accepting these Terms, and to the fullest extent permitted by applicable law, you and MECHANIST GAMES agree to resolve any Dispute through final and binding arbitration as provided in this Article, including any Dispute relating to the enforceability, validity, scope, or severability of this arbitration agreement.

15.3 Right to Opt Out.

You may opt out of this arbitration agreement by contacting [[email protected]] within thirty (30) days after you first accept these Terms and clearly stating that you decline this arbitration agreement. Your notice must include your name, email address, mailing address, and UID, and must be personally signed and dated by you. If you opt out of this arbitration agreement, you may continue to use the Services; however, neither you nor MECHANIST GAMES may rely on the arbitration agreement under these Terms to resolve Disputes. For the avoidance of doubt, if you exercise your right to opt out of arbitration, the litigation-related limitations set forth in Articles 15(1), (5) and (6) shall continue to apply to you. If, at the time you opt out of this arbitration agreement, you are subject to another arbitration agreement with MECHANIST GAMES, such other arbitration agreement shall continue to apply to you.

15.4 Arbitration Procedures and Fees.

You and MECHANIST GAMES agree that the arbitration shall be administered by the Hong Kong International Arbitration Centre (https://hkiac.org/, “HKIAC”) in accordance with the HKIAC rules in effect at the time the arbitration is commenced. The seat of arbitration shall be Hong Kong, and the language of the arbitration shall be English. The arbitration shall be conducted on an individual basis by a single arbitrator in accordance with the applicable rules. All arbitration fees shall be governed by the HKIAC rules. You and MECHANIST GAMES further agree that all arbitration proceedings conducted pursuant to this Article 15, and any awards rendered, shall be confidential. No award shall be disclosed to any third party (other than the parties’ legal, accounting, or financial advisors, who shall be subject to equivalent confidentiality obligations) except: (i) where disclosure is necessary for a party to assert or defend its legal rights or obligations in another proceeding or arbitration; (ii) for purposes of seeking confirmation, enforcement, or recognition of the award; or (iii) as required or permitted by applicable law.

15.5 Class Action and Class Arbitration Waiver.

You and MECHANIST GAMES agree that, with respect to any Dispute, both parties (i) waive any right to participate in any class, collective, consolidated, or mass arbitration or litigation; (ii) waive any right to consolidate, join, or coordinate Disputes brought by or against others; (iii) waive any right to arbitrate or litigate any Dispute in a representative capacity, including as a class representative or class member; (iv) waive any right to arbitrate or litigate any Dispute in a private attorney general capacity; and (v) waive any right to seek relief for losses or damages suffered by third parties, whether on your own behalf or on behalf of others. Any challenge to the validity or enforceability of this Article 15(5) shall be decided exclusively by the arbitrator. Notwithstanding anything to the contrary in these Terms, if, in a particular Dispute, all or any portion of this Article 15(5) is found to be invalid or unenforceable, then, at the election of either party, the entire arbitration agreement between the parties (but not the litigation-related limitations set forth in Articles 15(1), (5), and (6)) shall be deemed null and void and of no legal effect with respect to such Dispute.

15.6 Exceptions.

Notwithstanding any other provision of this Article 15, you or MECHANIST GAMES may seek temporary injunctive relief or any other legal or equitable relief from a court of competent jurisdiction, but only as necessary to prevent irreparable harm and only for so long as is necessary until an arbitral tribunal is constituted and determines whether to continue, modify, or terminate such relief. The party seeking injunctive relief bears the burden of proving that the alleged harm is irreparable and cannot be adequately or timely remedied through arbitration.

16. General

These agreement, Privacy Policy and any other rules, guidelines, codes of conduct or instructions incorporated by reference constitute the entire agreement between the parties with respect to its subject matter and supersedes any previous terms and conditions between the parties in relation to such matters.

The limitations, exclusions and restrictions in these terms and conditions shall inure to the benefit of our licensors, successor and assigns. Headings above are for guidance only and not binding. If we fail to enforce any provision of these terms and conditions, that failure will not preclude us from enforcing either that provision (or any similar provision) on a later occasion.

If any provision of these terms and conditions is found by a court to be invalid, we agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision and that other provisions remain in full force and effect.

We may transfer all or part of our rights or duties under this agreement provided we take reasonable steps to ensure that your rights under this agreement are not prejudiced.

As this agreement is personal to you, you may not transfer any of your rights or duties under it without our prior written consent. A person who is not a party to this agreement shall have no rights to enforce any term of this agreement.

17.Disclaimer

THE MECHANIST PRODUCTS AND ALL CONTENT, SOFTWARE, FUNCTIONS, MATERIALS, AND INFORMATION PROVIDED OR MADE AVAILABLE IN CONNECTION THEREWITH ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MECHANIST GAMES HEREBY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

(a) ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, NON-INFRINGEMENT, OR ACCURACY;

(b) ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE IN TRADE;

(c) ANY WARRANTIES THAT THE MECHANIST PRODUCTS WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES, WORMS, OR OTHER HARMFUL COMPONENTS;

(d) ANY WARRANTIES REGARDING THE COMPLETENESS, ACCURACY, RELIABILITY, TIMELINESS, OR AVAILABILITY OF THE MECHANIST PRODUCTS OR ANY CONTENT THEREIN;

(e) ANY WARRANTIES THAT ANY DEFECTS OR ERRORS IN THE MECHANIST PRODUCTS WILL BE CORRECTED; AND

(f) ANY WARRANTIES THAT YOUR USE OF THE MECHANIST PRODUCTS WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM MECHANIST GAMES OR THROUGH OR FROM THE MECHANIST PRODUCTS SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.

YOU UNDERSTAND AND AGREE THAT YOU ACCESS AND USE THE MECHANIST PRODUCTS AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE, COMPUTER SYSTEM, OR LOSS OF DATA THAT RESULTS FROM YOUR USE OF THE MECHANIST PRODUCTS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED TO THE MINIMUM EXTENT PERMITTED BY APPLICABLE LAW.

18． LANGUAGE OF THE TERMS

If we provide a translated version of the Agreement or any other terms or policy, it is for informational purposes only. In the event of any conflict between a translation of this Agreement and the English version, the English version shall prevail.

19. Complaints

If you are dissatisfied with this agreement or any aspect of it, please contact us via our customer service site by clicking customer service button within any of our services. If you are unhappy with the outcome of your complaint, please write to our above providing us with the following information: your name, username, email address, the full details of your complaint, MECHANISTGAMES’s previous response to your complaint and why you disagree with the outcome. Please mark the letter for the attention of the “Customer Support Complaints Team".

20.Rules for Dishonest Behavior Regarding RechargesHonesty is the basic principle that users should follow when it comes to recharging. When a user pays Mechanist Games for game services, he will obtain the right to use virtual goods or other value-added services in-game (hereinafter referred to as “Recharge Earnings”). If a user has any misunderstanding, dissatisfaction, suggestion or other appeals, he/she can reach Mechanist Games via either support system or customer service email. If a user insists on a refund, he/she needs to notify Mechanist Games to remove Recharge Earnings with equal value via either support system or customer service email as soon as refund process starts. If a user refuses to notify Mechanist Games and continues to benefit from Recharge Earnings even after a refund process starts, there is a punishment consequence, including but not limited to the following: Warning, Game Stats Deduction, Disabling of Virtual Goods/Value-added Service, Disabling of Game System (temporary and permanent), Forced Disconnection from the Game Servers, Account Suspension, Account Deletion, IP Block and any other methods to stop this behavior. For severe violations, Mechanist Games reserves the right to pursue legal liability (including but not limited to civil and criminal liability).

21.Right of Withdrawal for EU Consumers

If you are a consumer resident in the European Union:

You have the right to cancel your order and withdraw from the contract between you and us, without giving any reason, and receive a full refund within 14 days from the day you place your order ("Cancellation Period"), BUT you acknowledge and agree that by downloading, streaming or accessing your Virtual Items, digital/online Games and/or Services, you will immediately lose this right to cancel once the download, streaming or accessing of such Virtual Items, digital/online Games and/or Services is complete, due to the nature of these Services, the digital content will be available to you immediately. THIS MEANS THAT IF YOU DOWNLOAD, STREAM, CONSUME OR ACCESS THE VIRTUAL ITEMS, DIGITAL/ONLINE GAMES AND/OR SERVICES STRAIGHTAWAY YOU ACKNOWLEDGE THAT YOU WILL THEREFORE NO LONGER HAVE THE RIGHT TO CANCEL THEM.